Coy Howell
June 9, 2024
Day of the Week | Hours |
---|---|
Wednesday | 9:00 AM - 9:00 PM |
Thursday | 9:00 AM - 9:00 PM |
Friday | 9:00 AM - 10:00 PM |
Saturday | 8:00 AM - 10:00 PM |
Sunday | 9:00 AM - 9:00 PM |
Monday | 9:00 AM - 9:00 PM |
Tuesday | 9:00 AM - 9:00 PM |
Welcome to Academy Sports + Outdoors Flower Mound, your go-to community sporting goods store destination. Do you want to go on a solo trip in the wilderness or have an epic game day with friends and family? Having the right gear can make all the difference.
We have exactly what you need right here in one convenient place whether you're starting a brand new sport or hobby, continuing your best traditions with family, or upgrading your gear as an experienced player. You can conveniently shop in store and get help from our knowledgeable team members, or buy online and choose in store pick up at checkout.
June 9, 2024
June 8, 2024
wasted an hour of my time. went to purchase a firearm and they did the application incorrectly.
June 8, 2024
Grabbed a pop up tent here for only $45
May 31, 2024
May 24, 2024
January 2, 2025
I came to this store to ask about a yeti tundra 45 missing a plug after my daughter bought it from another location and gifted to me on Christmas Day , I try looking for a replacement for sale but asked one of the supervisor in charge, after speaking to one of the other managers they found one and gave it to me free of charge, I would have paid the 7-10 price but they took it upon and made my day, I will definitely recommend this team for making sure customer gets the attention and prompt service we look for , thanks again for providing great customer service
January 2, 2025
I share this review cause on whoever was the night shift and whoever she was working at the front door i believe there the ppl that get your online order ready if not I think the front door ppl actually let the ppl know that there someone’s here for there order or they just assist ppl on the right section there looking for but just to keep this story short I place a online order and keep in mind yes I placed maybe 1 or maybe 1 hour and half a order so I can go head and picked it up yes it Christmas so I get it it can be very hectic getting all these order ready but also I’m coming from forney Texas to picked these items up and so they can be on reserved before anyone can get it and they can be like sorry we don’t have them anymore so I speed to get the items I go before they close I get there about 9:20 and I can see on my app that the order still hasn’t even been ready for pickup but I did place it before they close cause no we’re in there website does it say hey if u place a order u will have to pick it up tomorrow or nothing like that and I made sure the app didn’t say that either cause some apps will tell u hey if u place a order at this certain time well we will full fill your order tomorrow and it be ready for pickup up So I go in rushing of course trying to get these last two hoverboard for Christmas gift for my nephews I asked the lady his these items ready she goes no u will have to pick it up tomorrow I go well can yall get it ready now since im here she still goes no u will have to picked them up tomorrow sorry I get so frustrated I storm were i believe the items are which is by the bikes and scooter area well guess what guys I find the items my self frustrated to see that no one had the urgency to scan them get them and put it in the back that’s so sad cause imagen if I did hurry someone could have just gotten just cause the night shift manager didn’t want to get those items ready and get them set and ready for pick up for me or any other customers So when I get them I go to the lady in the front and say hey can u on your system just scan these items and get them ready for pick so I can leave with them she says to me nope I can’t do that sorry u will just have to cancel them on your app since u did. Its on your app luckily I’m very tech savy so I knew were to click cancel order check so mad and that’s it if the night manager didn’t want to do the order we’ll just cause of pure laziness y is he even there I get it time to close but no were did it state I couldn’t place the order and I will have to get it there the next day pick up I’m pretty sure anyone or maybe the one that are designated to get order ready could have gotten the items ready for me but just frustrated it’s was Christmas time so there so frustrating.
December 25, 2024
I most favorite place to shop at the staff are very helpful and they have a lot of selections of blue jeans which I never knew they even sold
December 6, 2024
Good customer service
December 4, 2024
September 30, 2024
Love this place
September 15, 2024
September 15, 2024
Never in my life have I seen a more unprofessional manager when it comes to dealing with high school age kids. One of the kids told me that what I witnessed between him and the manager was pretty typical and asked me not to give his/her name for fear of being retaliated against. I told him/her not to worry - Corporate will hear about it.
September 13, 2024
The shoe department is a total disaster. No organization at all. There was shoe boxes piled up in the center aisle, left discarded amongst other random merchandise. Saw 2 employees just talking and not one asked if I needed help. When I approached one they acted annoyed I interrupted their conversation. When I asked if they had more sizes available I was told "no". No further help. I ended up driving 5 minutes away to your competitor and purchased shoes and had a totally different experience.
September 4, 2024
August 15, 2024
August 12, 2024
We went to academy tonight and celin was the cashier. She was very sweet, polite and made us feel very special as a customer by answering our questions! This world needs more Celin for sure!
August 10, 2024
July 7, 2024
Changing my 5 star to a 1 star. Love this store, and have always been a loyal customer. Kelly, "night shift manager", ruined that by his arrogant and not helpful response. His customer service and willingness to help definitely needs improvement.
July 4, 2024
July 4, 2024
Muy surtido , excelente servicio
June 15, 2024
Love shopping here. Always clean and variety of items.
June 13, 2024
June 12, 2024
June 9, 2024
June 9, 2024
June 8, 2024
wasted an hour of my time. went to purchase a firearm and they did the application incorrectly.
June 8, 2024
Grabbed a pop up tent here for only $45
May 31, 2024
May 24, 2024
January 2, 2025
I came to this store to ask about a yeti tundra 45 missing a plug after my daughter bought it from another location and gifted to me on Christmas Day , I try looking for a replacement for sale but asked one of the supervisor in charge, after speaking to one of the other managers they found one and gave it to me free of charge, I would have paid the 7-10 price but they took it upon and made my day, I will definitely recommend this team for making sure customer gets the attention and prompt service we look for , thanks again for providing great customer service
January 2, 2025
I share this review cause on whoever was the night shift and whoever she was working at the front door i believe there the ppl that get your online order ready if not I think the front door ppl actually let the ppl know that there someone’s here for there order or they just assist ppl on the right section there looking for but just to keep this story short I place a online order and keep in mind yes I placed maybe 1 or maybe 1 hour and half a order so I can go head and picked it up yes it Christmas so I get it it can be very hectic getting all these order ready but also I’m coming from forney Texas to picked these items up and so they can be on reserved before anyone can get it and they can be like sorry we don’t have them anymore so I speed to get the items I go before they close I get there about 9:20 and I can see on my app that the order still hasn’t even been ready for pickup but I did place it before they close cause no we’re in there website does it say hey if u place a order u will have to pick it up tomorrow or nothing like that and I made sure the app didn’t say that either cause some apps will tell u hey if u place a order at this certain time well we will full fill your order tomorrow and it be ready for pickup up So I go in rushing of course trying to get these last two hoverboard for Christmas gift for my nephews I asked the lady his these items ready she goes no u will have to pick it up tomorrow I go well can yall get it ready now since im here she still goes no u will have to picked them up tomorrow sorry I get so frustrated I storm were i believe the items are which is by the bikes and scooter area well guess what guys I find the items my self frustrated to see that no one had the urgency to scan them get them and put it in the back that’s so sad cause imagen if I did hurry someone could have just gotten just cause the night shift manager didn’t want to get those items ready and get them set and ready for pick up for me or any other customers So when I get them I go to the lady in the front and say hey can u on your system just scan these items and get them ready for pick so I can leave with them she says to me nope I can’t do that sorry u will just have to cancel them on your app since u did. Its on your app luckily I’m very tech savy so I knew were to click cancel order check so mad and that’s it if the night manager didn’t want to do the order we’ll just cause of pure laziness y is he even there I get it time to close but no were did it state I couldn’t place the order and I will have to get it there the next day pick up I’m pretty sure anyone or maybe the one that are designated to get order ready could have gotten the items ready for me but just frustrated it’s was Christmas time so there so frustrating.
December 25, 2024
I most favorite place to shop at the staff are very helpful and they have a lot of selections of blue jeans which I never knew they even sold
December 6, 2024
Good customer service
December 4, 2024
September 30, 2024
Love this place
September 15, 2024
September 15, 2024
Never in my life have I seen a more unprofessional manager when it comes to dealing with high school age kids. One of the kids told me that what I witnessed between him and the manager was pretty typical and asked me not to give his/her name for fear of being retaliated against. I told him/her not to worry - Corporate will hear about it.
September 13, 2024
The shoe department is a total disaster. No organization at all. There was shoe boxes piled up in the center aisle, left discarded amongst other random merchandise. Saw 2 employees just talking and not one asked if I needed help. When I approached one they acted annoyed I interrupted their conversation. When I asked if they had more sizes available I was told "no". No further help. I ended up driving 5 minutes away to your competitor and purchased shoes and had a totally different experience.
September 4, 2024
August 15, 2024
August 12, 2024
We went to academy tonight and celin was the cashier. She was very sweet, polite and made us feel very special as a customer by answering our questions! This world needs more Celin for sure!
August 10, 2024
July 7, 2024
Changing my 5 star to a 1 star. Love this store, and have always been a loyal customer. Kelly, "night shift manager", ruined that by his arrogant and not helpful response. His customer service and willingness to help definitely needs improvement.
July 4, 2024
July 4, 2024
Muy surtido , excelente servicio
June 15, 2024
Love shopping here. Always clean and variety of items.
June 13, 2024
June 12, 2024
June 9, 2024
June 9, 2024
June 8, 2024
wasted an hour of my time. went to purchase a firearm and they did the application incorrectly.
June 8, 2024
Grabbed a pop up tent here for only $45
May 31, 2024
May 24, 2024